Exchange Policy

At Safa Hashmi Traders, customer satisfaction is our priority. If you receive a damaged or incorrect item, we offer an easy exchange process.

1. Exchange Eligibility

• Exchange is available within 3 days of receiving your order.

• The product must be unused, in original packaging, and with all tags intact.

• Exchange is only applicable for damaged, defective, or wrong items delivered.

2. Non-Exchangeable Items

• Products damaged due to misuse or improper handling.

• Items without original packaging or tags.

• Exchange requests made after 3 days of delivery.

3. Exchange Process

• Contact our customer support with your order number and product pictures.

• Our team will verify the issue and guide you through the exchange procedure.

• Once approved, the replacement item will be shipped to you.

4. Delivery Charges

• Delivery charges may apply depending on the reason for exchange.

• If the mistake is from our side, we will cover the exchange shipping cost.

For any exchange requests, please contact us through our Contact Us page or customer support number.