Faq
Shopping
How do I place an order?
Simply select your desired product, choose the size or variant (if applicable), add it to your cart, and proceed to checkout.
Do I need to create an account to shop?
No, you can place an order as a guest, but creating an account helps you track orders easily.
How can I check product availability?
All available products are listed on our website. If a product is out of stock, it will be marked accordingly.
Can I modify or cancel my order after placing it?
Yes, you can request changes or cancellation before the order is shipped by contacting our support team immediately.
Payment
What payment methods do you accept?
We accept Cash on Delivery (COD) and other secure payment options available at checkout.
Is Cash on Delivery available in all cities?
COD is available in most cities. Availability will be confirmed during checkout.
Is online payment secure?
Yes, all online transactions are processed through secure and trusted payment gateways.
Will I receive a payment confirmation?
Yes, once your order is confirmed, you will receive an order confirmation via SMS or email.
Returns
What is your return or exchange policy?
We offer exchange within 3 days if the product is damaged or there is a size issue.
Can I return a product if I change my mind?
Returns are only accepted for damaged or defective items, not for change of mind.
What condition should the product be in for return?
The product must be unused, in original packaging, and with all tags intact.
How do I request a return or exchange?
You can contact our customer support with your order details, and our team will guide you through the process.